FAQs

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What is Local load management ?

Local load management allows for multiple chargers to share and distribute power for a single electrical panel or circuit.

What’s the difference between fast charging and smart charging ?

Fast charging simply involves putting more electricity into an EVs battery at a faster rate - in other words, charging up an EV’s battery quicker.

Smart charging, allows vehicle owners, businesses and network operators to control how much energy EVs are taking from the grid and when.

What's the difference between AC and DC?

There are two kinds of 'fuels' that can be used in electric cars. They're called alternating current (AC) and direct current (DC) power. The power that comes from the grid is always AC. However, batteries, like the one in your EV, can only store power as DC. That's why most electronic devices have a converter built into the plug. You may not realize it but every time you're charging a device such as your smartphone, the plug is actually converting AC power to DC.

What's the difference between Level 2 and DC Fast Chargers?

Level 2 charging is the most common type of EV charging. Most EV chargers are compatible with all electric vehicles sold in the United States. DC Fast Chargers offer a faster charge than Level 2 charging, but may not be compatible with all electric vehicles.

Are Joint charging stations weatherproof ?

Yes, Joint equipment has been tested to be weatherproof. They can withstand normal wear and tear due to daily exposure to environmental elements and are stable for extreme weather conditions.

How does the installation of EV charging equipment work?

EVSE Installations should always be performed under the guidance of a certified electrician or electrical engineer. Conduit and wiring runs from the main electrical panel, to the charging station's site. The charging station is then installed according to the manufacturer's specifications.

Does the cord always need to be coiled ?

To maintain a safe charging environment we recommend the cord remain wrapped about the charger head or utilizing the Cable Management System.